Website Privacy Policy

Last modified: February 24th, 2025

NOTICE: This website/We may collect and/or sell your personal data. Please read the below carefully.

Introduction

Gate 52, LLC (“Company”, “US” or “We”) respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website www.gate52.com (our “Website“) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

  • On this Website.
  • In email, text, and other electronic messages between you and this Website.
  • Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website.
  • When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
  • When you browse our Website, we may use cookies to tailor your experience in an effort to provide you with a seamless visit, more focused on your interests.
  • Through interactions with any link or page on the Website and/or affiliated third party plugins.

It does not apply to information collected by:

  • Us offline or through any other means, including on any other website operated by Company or any third party, including our affiliates and subsidiaries; or
  • Any third party including our affiliates and subsidiaries, including through any application or content (including advertising) that may link to or be accessible from or through the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy and any applicable Terms of Service posted by the same. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 13

OUR WEBSITE IS NOT AIMED AT OR INTENDED FOR CHILDREN UNDER THIRTEEN (13) YEARS OF AGE. No one under age thirteen may provide any Personal Information (defined below) to or on the Website. We do not knowingly collect Personal Information from children under thirteen. If you are under thirteen, do not use or provide any information on this Website or through any of its features, register on the Website, make any purchases through the Website, if and as such features become available, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received Personal Information from a child under thirteen without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under thirteen, please contact us at: [email protected].

Residents of certain states, under thirteen (13), sixteen (16), or eighteen (18) years of age may have additional rights regarding the collection and sale of their Personal Information. Please see Your State Privacy Rights for more information.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

  • By which you may be personally identified, such as name, address, email address, telephone number and/or any other identifier by which you may be contacted online or offline (“Personal Information“);
  • That is about you but individually does not identify you, such as demographic and location information; and/or
  • About your internet connection, the equipment you use to access our Website, and usage details.

We collect this information:

  • Directly from you when you provide it to us.
  • Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
  • From third parties, for example, our business partners.

Information You Provide to Us 

The information we collect on or through our Website may include:

  • Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website or subscribing to our service if/as applicable and/or buying tickets through our partners and subsidiaries, or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website.
  • Records and copies of your correspondence (including email addresses), if you contact us.
  • Your responses to surveys that we might ask you to complete for research purposes.
  • Details of transactions you carry out through our Website, those of affiliates, subsidiaries and partners, and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website, if and as applicable.
  • Your search queries on the Website.
  • Information provided when getting in contact with the Website operators.
  • Information you post in a public space on our Website or on a third-party social media site.
  • Demographic information may be collected, like your age range, race or gender, or information about events you like or products you buy.
  • Accessibility Information may be collected, including details of your health requirements if you have accessibility requirements when attending events.
  • Information may be collected about the browser and device you are using, your IP address, location, the site you came from, the site you visit when you leave us, and how you used or didn’t use our Website. We may collect this using technology such and GPS and Wi-Fi.

You also may provide information to be published or displayed (hereinafter, “Posted“) on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, “User Contributions“). Your User Contributions are Posted on and transmitted to others at your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Information We Collect Through Automatic Data Collection Technologies 

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
  • Information collected passively, by tracking tools like browser cookies and web beacons.
  • Information collected by third parties, such as your use of social media features and Posts.
  • Information about your computer and internet connection, including your IP address, operating system, and browser type.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (“Behavioral Tracking”). Please reach out to us at [email protected], for information on how you can opt out of Behavioral Tracking on this website and to learn more about how we respond to web browser signals and other mechanisms that enable consumers to exercise choice about Behavioral Tracking.

The information we collect automatically is only statistical data and does not include Personal Information, other than such information you provide us, and we may maintain it or associate it with Personal Information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize our Website according to your individual interests.
  • Speed up your searches.
  • Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. For information about managing your privacy and security settings for cookies, see Choices About How We Use and Disclose Your Information.
  • Web Beacons. Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

We do not collect Personal Information automatically, but we may tie non-Personal Information collected automatically to Personal Information about you that we collect from other sources or that you provide to us.

Third-Party Use of Cookies and Other Tracking Technologies

Some content, including advertisements, on the Website may be served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website. The information they collect may be associated with your Personal Information or they may collect information, including Personal Information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any Personal Information:

  • To present our Website and its contents to you.
  • To provide you with information, products, or services that you request from us.
  • To fulfill any other purpose for which you provide it.
  • To provide you with notices about your account, including expiration and renewal notices, if/as applicable.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • To notify you about changes to our Website or any products or services we offer or provide though it.
  • To allow you to participate in interactive features on our Website.
  • To improve our products and services.
  • To protect our Company, venues, customers and Website, for security purposes.
  • For health and safety purposes, for instance, to remain compliant with any applicable health ad/or safety requirements, which will only be used to contact you or share as needed.
  • For marketing purposes, such as special promotions. This includes telling you about new products or features and newsletter correspondence.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.

We may also use your information to contact you about our own and third-parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please adjust your user preferences in your account profile. You can also reach out to [email protected]. For more information, see Choices About How We Use and Disclose Your Information.

We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your Personal Information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose Personal Information that we collect or you provide as described in this privacy policy:

  • To our subsidiaries and affiliates, including within the family of Gate 52, LLC companies. This includes both owned, and owned and operated venues of Company.
  • To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep Personal Information confidential and use it only for the purposes for which we disclose it to them.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by the same about our Website users is among the assets transferred.
  • To third parties to market their products or services to you if you have consented to/not opted out of these disclosures. We contractually require these third parties to keep Personal Information confidential and use it only for the purposes for which we disclose it to them. For more information, see Choices About How We Use and Disclose Your Information.
  • To fulfill the purpose for which you provide us. For example, if you give us an email address to use and submit elsewhere, we will transmit the contents of that email and your email address to the recipients as instructed.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.
  • For reasons not described in this policy, which we will tell you about in advance.

We may also disclose your Personal Information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce or apply any applicable Terms of Service on the Website and other agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Gate 52, LLC, our customers, or others. This may include exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

The categories of Personal Information we may disclose include:

  • Identifiers, such as name, IP address, phone number and interactions with customer service. Such information shall be retained only as long as necessary to provide our products and services, keep our systems secure, and maintain necessary business and financial records.
  • Commercial Information, such as any transactions facilitated through the Website or user preferences, which information shall be retained for as long as it is necessary to provide and improve our products and services, keep our systems secure, and maintain necessary business and financial records; and
  • Internet/Electronic Activity, such as cookies, device attributes, health info and Web Beacons, which information shall be retained as long as necessary to provide our products and services and maintain necessary business and financial records.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the Personal Information you provide to us. We have created mechanisms to provide you with the following control over your information:

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
  • Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your Personal Information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by emailing [email protected].
  • Promotional Offers from the Company. If you do not wish to have your email address/contact information used by the Company to promote our own or third parties’ products or services, you can opt-out by stating your request to [email protected]. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt-out does not apply to information provided to the Company as a result of an offered experience or other transactions.
  • Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out by emailing [email protected].

We do not control third parties’ collection or use of your information to serve interest-based advertising, however, these third parties may provide you with ways to choose not to have your information collected or used in this way.

Residents of certain states, such as CA, CO, CT, DE, FL, IN, IA, MT, OR, TN, TX, UT and VA may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.

Accessing and Correcting Your Information

You can review and change your Personal Information by sending us an email at [email protected], to request access to, correct, or delete any Personal Information that you have provided to us. We may not be able to delete your Personal Information except by also deleting your user account, if/as applicable and all other details previously submitted. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect or unlawful.

If you have your User Contributions deleted from the Website, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Website users or partners. Proper access and use of information provided on the Website, including User Contributions, may/are be governed by our Terms of Service, last updated _______; see TOS URL LINK TO WEBSITE’S TERMS OF USE.

Residents of certain states, such as CA, CO, CT, DE, FL, IN, IA, MT, OR, TN, TX, UT and VA may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.

Your State Privacy Rights

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information.

Your “Do Not Sell or Share” Rights Under the California Consumer Privacy Act (“CCPA”). Under the CCPA, California residents have the right to opt out of the sale or sharing of their personal information, as defined by the CCPA. California residents may exercise this right to opt out online by submitting a “Do Not Sell or Share” My Information request to info @gate52.com.

To learn more about California residents’ privacy rights, visit https://oag.ca.gov/privacy/ccpa.

California’s “Shine the Light” law (Civil Code Section § 1798.83) may permit users of our site that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to [email protected] or write us at: 149 S. Reeves Dr., Suite D, Beverly Hills, CA 90212.

Further, California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with rights to:

  • Confirm whether we process their Personal Information.
  • Access and delete certain Personal Information.
  • Correct inaccuracies in their Personal Information, taking into account the information’s nature processing purpose (excluding Iowa and Utah).
  • Data portability.
  • Opt-out of personal data processing for:
    • targeted advertising (excluding Iowa);
    • sales; or
    • profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).
  • Either limit (opt-out of) or require consent to process sensitive personal data.

The exact scope of these rights may vary by state. To exercise any of these rights please email [email protected].

Nevada provides its residents with a limited right to opt-out of certain personal information sales. Residents who wish to exercise this sale opt-out rights may submit a request to this designated address, however, please know we do not currently sell data triggering that statute’s opt-out requirements.

To learn more about consumer privacy rights in other states and how to exercise them, please visit the relevant state’s specific online consumer privacy policy’s depository, where and as available.

Data Security

We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping such password confidential. We ask you not to share your password with anyone if one is obtained through the site. We urge you to be careful about giving out information in public areas of the Website like message boards, if and as applicable. The information you share in public areas may be viewed by any user of the Website.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our Website. Any transmission of Personal Information is at your own risk and to the extent permitted by law you agree to indemnify Company, its affiliates, partners, licensees and assigs from any and all claims brought by third parties by way of your use of the site. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page, with an updated date as noted and revised from time to time, on the Website. The date the privacy policy was last revised is identified at the top of the page. If we make material changes to how we treat our users’ Personal Information, we will notify you either by email to the email address specified in your account/previously provided, and/or through a notice on the Website home page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and to periodically visit our Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

149 S. Reeves Dr., Suite D, Beverly Hills, CA 90212

or via our email:

[email protected]

To register a complaint or concern, please email us directly at the email provided immediately above.